Filtrado por Customer service Leadership

Perfect Briefing: The Questions You Should Always Ask

Developing a good website begins long before writing the first line of code or choosing the ideal design. The first step is the briefing - the moment when all the essential information about the project is gathered.

Rita Russo
Nov 11 2025 • 3 min reading

Success is Collective: Softway Recognised as a Leading SME 2024

It is with great pride that we announce that Softway has been awarded the status of Leading SME 2024 by Millennium bcp.

Maria Cabral de Sousa
Nov 3 2025 • 1 min reading

Moving Forward: Softway at the Nordic Business Forum 2025

Some events are more than a lineup of talks. They are experiences that shake us, leaving us with fewer certainties and better questions.

Maria Reis da Cunha
Sep 30 2025 • 5 min reading

Women, Work, and Leadership: A Timely Reflection for International Women’s Day

March is a time to celebrate International Women’s Day, reflecting on progress and the ongoing challenges women face in the workplace.

Maria Reis da Cunha
Mar 12 2025 • 4 min reading

Building Bridges - A Path of Closeness and Trust

Trust is the foundation that supports countless decisions we make on a daily basis, often automatically and unconsciously. Every action, choice and relationship we cultivate is intrinsically linked to the decision to trust - be it a process, an idea or a person.

Maria Reis da Cunha
Nov 26 2024 • 2 min reading

The Interview Diaries: 12 Questions with Maria Sousa

Back in our Interview Diaries, today we're presenting a strategic piece of Softway: our CEO. Maria is the embodiment of a leader who is committed to efficiency and to orchestrating the multiple personalities of her team so that the ‘composition’ represents harmony.

Rafaela Nogueira
Nov 5 2024 • 6 min reading

The Fundamentals of Time Management

Effective time management is essential for personal and professional success, as it increases productivity, reduces stress, and improves the balance between personal and professional life.

Madalena Moreira Rato
Oct 22 2024 • 2 min reading

A Year at Softway: The Importance of Emotional Intelligence

This September, I celebrate one year as a project manager in the Softway team. Doing a little retrospective exercise, my first days on this new adventure stand out.

Maria Reis da Cunha
Sep 17 2024 • 2 min reading

The client is always the priority: understanding their needs is fundamental

The client always comes first! Valuing the client means, above all, knowing how to listen, understanding their needs and designing a solution that meets their objectives.

Madalena Moreira Rato
Jul 23 2024 • 3 min reading

Blog Softway

Our knowledge. Our passion.

We love the web! We publish on this blog what we know, what drives us ... our passion. Follow us on linkedin where we will share the posts we feature here.

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